Ordered on PCKL.com? Check out our “no questions asked” 30-day money back guarantee.
For product orders placed on PCKL.com, we offer a 30-day satisfaction guarantee.* If for whatever reason you don’t love the product, please submit a return by emailing us at email@example.com. At this time, we cannot accept returns on any used apparel. For any unopened, unused products, please email us at firstname.lastname@example.org.
*See below for more details:
- No returns or exchanges from items specifically marked "FINAL SALE".
- We accept returns on unworn, unwashed apparel.
- Paddles that show signs of abuse are not eligible for return/exchange.
- Once a return is received, please allow 3-5 business days for your original payment method to be refunded.
- All products purchased between November 1st and December 31st can be returned during our extended 60 day holiday return period.
*Returns for products with excessive damage will be accepted at the discretion of pckl.com
To initiate a return or exchange:
Send an email to email@example.com with your order number in the subject line.
Please indicate which product you are returning or exchanging and why. If you’re exchanging, please note which product you’d prefer.